Your monitoring professionals can help streamline an emergency
An alarm may be troubling when they trip -- particularly if they sound off in the middle of the night. But if you placed a monitored alarm system, you’re free to think about one thing: getting your family to safety.
That's because your monitoring expert also reacts to your activated alarms. In a few seconds, they will contact you to ensure you and your family are alright and help evaluate the scene. Then, they will call emergency services and send them to your location. Vivint’s monitoring agents can even help walk you through your situation and the next step.
Monitoring secures more than your home security system
Your Ithaca monitored alarm system guards more than an intrusion. Your security system may also react to fire, carbon monoxide, or excessive water with the proper components. By installing a monitored fire alarm or CO detector, you can have emergency responders to react no matter if you're home or out. Your monitoring specialists can even answer to health-related situations -- like pains in the chest or a sudden fall -- with a monitored medical pendant.
Emergency services arrive in less time with a monitored alarm system
Your monitoring team will react to any activated alarm within seconds. They'll first reach you to make sure you're not harmed and then can organize emergency personnel on your behalf. This streamlined approach is far quicker than contacting 911 yourself after you rounded up your family members and moved to safety. Seconds make a difference in home security, and Vivint makes sure you get assistance quickly!
Monitoring watches your home 24-hours a day
Unfortunately, a loud alarm sound doesn’t do much when you’re gone. However, your Vivint monitoring team remains on alert 24/7. They'll react to any alert that you cannot and will also keep you connected every step of the way. That's nice when you're nearby and can hurry home after receiving a notification, but it's essential when you're unavailable and simply cannot make it back to take care of the situation.